1. Introduction

Welcome to Edukatory.com (“Edukatory,” “we,” “us,” or “our”). Edukatory.com is a digital platform connecting families, students, and educational institutions to make school discovery simpler, transparent, and more accessible. We value your trust and are committed to protecting your privacy and your data.

This Privacy Policy outlines how we collect, use, store, and disclose personal and business information in compliance with the Philippine Data Privacy Act (RA 10173), Thailand PDPA, GDPR, and international data protection standards. By using Edukatory.com, you acknowledge and consent to the practices described herein.

2. Legal Entity and Scope

Edukatory.com is operated by:

• Edukatory BPO OPC, registered in the Republic of the Philippines.
• Edukatory International Co., Ltd., registered in the Kingdom of Thailand.

This Privacy Policy applies to all users, including:

• Families, parents, and students (“Users”)
• Schools, learning centers, and educational partners (“Subscribers” or “Institutions”)
• Visitors and registered members of Edukatory.com

Both companies jointly act as Data Controllers and Processors for data collected through Edukatory.com and its affiliated services.

3. Information We Collect

A. Information from Users (Parents, Students, Enrollees)

We collect the following personal data to match families with educational institutions:

• Full Name
• Email Address
• Mobile Number
• Gender
• Date of Birth
• Location (city and country)
• Annual Household Income (optional)

B. Information from Subscribers (Schools, Learning Centers, Educational Providers)

We collect this information for verification and business engagement:

• Institution Name
• Authorized Contact Name and Position
• Business Address and Location
• Email Address and Phone Number
• Tuition Fees and Enrollment Requirements
• Business Registration Documents and Licenses (for KYC verification)
• Payment Information (processed securely through Stripe or approved providers)

C. Automatically Collected Data

When you access Edukatory.com, our system automatically collects:

• IP Address and device identifiers
• Browser type, OS, and version
• Pages visited, time spent, and referring URL
• Cookies and analytics data for performance optimization

4. Purpose of Data Processing

We collect and process information for the following lawful purposes:

• To verify user or institution identity through KYC validation.
• To connect families with schools and provide tailored educational recommendations.
• To process payments, subscriptions, and billing through third-party services.
• To enhance user experience and website performance.
• To prevent fraud, spam, or unauthorized access.
• To fulfill legal and contractual obligations under applicable laws.
• To communicate relevant updates, promotions, or notices (with consent).

5. Legal Basis for Processing

Depending on your location, data is processed under one or more of the following legal bases:

• Consent: You have voluntarily provided your data.
• Contractual Necessity: Processing is required to provide our services.
• Legal Obligation: To comply with government and financial regulations.
• Legitimate Interests: To maintain security, improve services, and prevent abuse.

6. Use of Third-Party Services

Edukatory.com integrates secure third-party systems including:

• Stripe – for payment and subscription processing
• Google Analytics – for website analytics
• Cloud Hosting Providers – for secure data storage and backup

Each third party processes limited information in accordance with their own privacy policies and contractual obligations to maintain compliance and data protection. Edukatory.com does not store full credit card or payment information.

7. KYC (Know Your Customer) Verification

To ensure the authenticity of our school partners and advertisers, Edukatory.com implements KYC verification. This includes collecting business registrations, licenses, and accreditation documents, and validating the authenticity of submitted materials through internal checks or third-party verification services. Only verified institutions are allowed to promote or list on Edukatory.com.

8. Data Storage and Retention

We retain personal data only for as long as necessary to fulfill its purpose or as required by law:

• User data: up to 5 years from last activity.
• School or business data: up to 7 years post-termination.
• Financial transactions: as required by tax and audit regulations.

Data is securely deleted or anonymized after retention periods expire.

9. Data Security Measures

We implement industry-standard security protocols, including:

• End-to-end SSL/TLS encryption
• Encrypted databases and access control
• Regular security audits and penetration testing
• Two-factor authentication (2FA) for admin access
• Controlled employee access with signed NDAs

Despite best efforts, no digital platform can guarantee 100% security. By using Edukatory.com, you acknowledge and accept the inherent risks of internet data transmission.

10. Data Sharing and Disclosure

Edukatory.com may share limited data under lawful and secure circumstances, such as:

• With verified educational institutions for legitimate matching and communication.
• With trusted service providers for hosting, analytics, payment, and verification.
• With government agencies or legal authorities as required by law.
• With affiliates or subsidiaries within Edukatory’s operational structure.

We do not sell, trade, or rent personal data for marketing or commercial purposes.

11. International Data Transfers

As Edukatory.com operates across multiple countries, your data may be transferred to servers located in other jurisdictions. All transfers comply with international data transfer standards, using Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure your data remains protected.

12. User Rights

You may exercise the following rights at any time:

• Access – request a copy of your personal data.
• Correction – request updates or rectification.
• Deletion – request data removal (“right to be forgotten”).
• Objection – refuse processing for marketing or profiling.
• Data Portability – request transfer of your information.
• Withdraw Consent – revoke permission for data processing.

Requests can be sent to privacy@edukatory.com with valid proof of identity.

13. Cookies and Tracking

Edukatory.com uses cookies for analytics, personalization, and security. You may control or disable cookies through your browser settings; however, this may affect platform functionality.

14. Children’s Privacy

Edukatory.com does not knowingly collect personal data from individuals under 13 years of age. If we discover that a child’s information has been collected, it will be promptly deleted.

15. Marketing and Communications

We may contact you with updates, offers, and newsletters relevant to our services. You may unsubscribe at any time via the link provided or by contacting privacy@edukatory.com.

16. Limitation of Liability

While Edukatory.com takes all reasonable precautions to protect your information, we shall not be held liable for:

• Unauthorized access or use of your data beyond our reasonable control.
• Data loss resulting from force majeure, cyberattacks, or third-party breaches.
• Misuse of shared data by verified institutions or external websites.

Your continued use of Edukatory.com constitutes your understanding and acceptance of these limitations.

17. Intellectual Property and Data Ownership

All content, code, and databases within Edukatory.com are protected by copyright and intellectual property laws.

• Data uploaded by users remains their property; however, by submitting information, you grant Edukatory a non-exclusive license to process and display it for service provision.
• Unauthorized scraping, reproduction, or misuse of Edukatory.com’s content or listings is strictly prohibited.

18. Jurisdiction and Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines and, where applicable, the Kingdom of Thailand. In case of dispute, the parties agree to resolve matters amicably first. Failing that, jurisdiction shall fall under the courts of Taguig City, Philippines, without prejudice to applicable international laws.

19. Amendments

We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated “Last Modified” date. Material changes will be notified via email or platform notice.

20. Contact Information

Edukatory.com Privacy Office

Email: privacy@edukatory.com

Philippines Office: Level 24, Philippine Stock Exchange Tower, One Bonifacio High Street, Taguig City

Thailand Office: 32/84–85, Chaiyapruek 2, Moo 9, Nongprue, Banglamung, Chonburi